Ad Costs Keep Rising. Here's How Smart E-Commerce Brands Stay Profitable Anyway | Hashtag Monday
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Ad Costs Keep Rising. Here's How Smart E-Commerce Brands Stay Profitable Anyway.

Instead of fighting for profit on the first sale, fast-growing brands are earning it on the second, third, and fourth, without spending another dollar on ads.

Image: a founder staring at Ads Manager late at night, cost per purchase climbing.

You didn't get worse at running ads. Ads got more expensive.

If you've been selling online for more than a couple of years, you know the feeling.

The same creative and the same audiences that used to print money now cost more for every purchase. When you try to scale spend, your return drops. Apple's privacy changes made targeting harder, and every platform update seems to chip away a little more of your margin.

So you do what every founder does. New creatives. New audiences. Maybe a new ads agency. More budget.

And you end up running faster just to stay in the same place.

The real trap

When your whole business depends on making a profit from the first sale, every rise in ad costs comes straight out of your margin. You can't control what Meta charges. But that's the only lever you've been pulling.

The brands pulling ahead are playing a different game

The fastest-growing e-commerce brands stopped trying to make their money on day one.

They treat the first sale as the beginning of the relationship, not the end of it. The ad brings the customer in. Then email brings that customer back again and again, at almost no extra cost.

Here's what that looks like when ad costs go up.

A simplified example. Your numbers will differ.
Cost to acquire a customer last year $35
Cost to acquire the same customer this year $45
Profit on the first order $40
Store that relies on the first sale only: profit per customer −$5
Store whose emails bring that customer back for 2 more orders +$75
Same ad costs. A completely different business.

The first store is now losing money on every new customer. The second barely noticed the price increase.

And here's the part most founders miss. The brand that makes the most from each customer can afford to pay the most to get one. While competitors cut back when ads get expensive, the second store can keep bidding, keep scaling, and take market share.

Why email is the answer to rising ad costs

  • You own it. No algorithm decides who sees your message, and no platform can raise the price overnight.
  • It costs almost nothing per send. You've already paid to get the customer. Reaching them again is nearly free.
  • It runs on autopilot. Automated flows send the right email at the right moment, around the clock, whether you're working or not.
  • It makes your ads more profitable. Every repeat order raises what a customer is worth, which lowers what each sale really costs you.

That last point shows up clearly in the numbers. After building out their email programs, streetwear brand Nude Project cut its customer acquisition cost by 30% in the first 45 days. Twojeys cut theirs by 15% in the first 37 days.

So why isn't every brand doing this?

Because ads feel urgent and email feels like something for "later."

When sales dip, founders reach for the ads dashboard because it's right there. Email gets pushed to next month, then next quarter. And building it properly isn't a weekend project. It takes four different skills working together:

  • Strategy: which flows to build, what triggers them, and what to offer in each.
  • Copy that sounds like your brand, not a template.
  • Design that looks good on every phone and inbox.
  • Tech: setting it all up in your email platform so every email fires at the right moment.

Most founders don't have the time to learn all four. And the cost of figuring it out by trial and error is months of revenue left on the table.

Enter Hashtag Monday

Image: the Hashtag Monday team, or a clean screenshot of a flow map inside Klaviyo.

Hashtag Monday is an email marketing agency that builds retention systems for e-commerce brands, so more of their revenue comes from customers they've already paid for.

They're a Klaviyo Platinum Partner, which they describe as the top 5% of email marketing agencies out of 10,000+ agencies and freelancers. More than 200 brands have trusted them with their email marketing.

Their offer is straightforward. They install 15 proven email flows in your store and handle the strategy, copy, design, and tech. You don't spend more on ads, and you don't have to learn or do any of it yourself.

No agency retainer. No long-term contract.

What happened when these brands stopped relying on ads alone

These are results from specific clients. Your results may be better, worse, or the same.

The part that makes this a no-brainer

When you raise your ad budget, you pay whether it works or not. Most agencies work the same way. Hashtag Monday doesn't.

The Hashtag Monday guarantee

They measure your email revenue before the new flows go live, then compare it to the 30 days after. If it hasn't grown by at least 30%, you don't pay a penny.

How much does it cost?

It depends on your store, your list, and which flows you're missing, so there's no one-size-fits-all price.

What we can tell you: if the flows don't lift your email revenue by at least 30%, it costs you nothing. The exact numbers for your store are what the free consultation is for.

What you get on the free call

  • A custom revenue forecast showing your store's growth potential over the next 12 weeks
  • Which missing flows are costing you the most revenue right now
  • A breakdown of the potential monthly revenue from each new flow
  • Exact numbers on the revenue potential for your store

It isn't a high-pressure sales call. Booking takes three quick questions.

Before you book

Hashtag Monday only works with e-commerce brands generating at least $50K a month in revenue. If that's you, the consultation is free.

Book your free consultation >> For brands doing $50K+/month

No retainer. No long-term contract. You don't pay unless it works.

Frequently asked questions

Q: Do I need to stop running ads?

No. This isn't a replacement for ads. It makes the customers your ads bring in worth more, so every dollar you spend works harder.

Q: We already send emails. Is this still for us?

Most likely. Many brands send regular campaigns but are missing the automated flows that run between them. On the call, you'll see exactly which ones your store doesn't have yet.

Q: Who does the work?

Hashtag Monday handles the strategy, copy, design, and technical setup. Your team doesn't need to learn anything new.

Q: What if the flows don't work?

Then you don't pay. If your email revenue hasn't grown by at least 30% in the 30 days after the flows go live, it costs you nothing.

Bottom line: you can't control ad costs, but you can control what a customer is worth

Ad prices will keep doing whatever they do. You can keep chasing them with new creatives and bigger budgets, or you can make each customer you acquire worth more, so rising costs stop eating your margin.

The brands that figure this out first are the ones that can keep scaling while everyone else pulls back.

Make every ad dollar work harder

Get a free revenue forecast and see which missing flows are costing your store the most right now.

Book your free consultation >> Takes 3 quick questions
Book your free consultation You don't pay unless it works